Refund and Cancellation
Once you have clicked on the "confirm" button, it is not possible to edit or cancel your order. If you want to change some parameters such as customer addresses, quantity etc., please contact us as soon as possible. We are not bound to make such modifications in your order, but we will do our best on a case-by-case basis. Replacement of Products and credits to the Member's account for Products claimed as damaged or not received are subject to US Gear Launch’s investigation and discretion.
We do not accept second thought on size issues (due to customer’s fault in case it’ totally as recorded in customer’s order details) so please view the size chart carefully before placing your order.
US Gear Launch will review replacement/return requests only
- if there will be missing or broken Product, or a print error if it is US Gear Launch's fault.